"I have worked with CCT for a number of years and have been consistently impressed by the results achieved. I am an executive director at a mid-size global, Japan-based, pharmaceutical company and have encouraged several of my international colleagues to participate in the training offered by CCT in order to facilitate communications and ensure a smooth transition to the American business culture. Without exception, every colleague who participated in this program improved their English fluency, cross-cultural savvy, and ultimately their ability to excel as global leaders in today’s global environment. This is definitely a worthwhile program!"
Lisbeth Hume, Ph.D. Executive Director, Pharmaceutical Development, Daiichi Sankyo Pharma Development
"I really enjoyed my lessons from Communication Concepts. My instructor arranged texts and adjusted lessons based on my ability and interests. It helped me to develop my English capabilities in speaking, listening, reading and writing. â€
Mitsuhiro Hashimoto Associate Director, Pharmaceutical Development
"I hired Communications Concepts a few years ago while managing a corporate R&D group in central NJ. I had three employees who were non-native English speakers; they had great skills but communication deficiencies which limited their effectiveness in group settings. Malory was able to customize a program that addressed the unique needs of each of them -- pronunciation, presentation, general conversation, and writing skills. Within a short period of time, I was hearing positive feedback from some of the other managers in the organization. In the end, each of the individuals was more effective in his job and exhibited a greater sense of confidence and self-worth. CCT was well worth the investment. “
Ted Foley, President, Archer4Sight LLC
“After the needs assessment, Malory quickly identified my needs in the areas of business writing, professional communication, and presentation skills. I was very impressed by her insight and accuracy. The improvements in my English articulation, writing , and assertive communication have all been noticeable. The positive feedback I've received from colleagues about my improvements has helped me to gain confidence in both my written and spoken communications. I have become more outspoken and capable of expressing myself well. In the end, this course has advanced my career and increased my value within the organization.â€
Yu-Ling Lai, MSN, CCRC Director Medical Research Clinical Study Leader
“As a leader in a mid-sized global organization, I am very impressed with the results achieved by Communication Concepts Training (CCT). Our staff members who have participated in the program far outshine others in their ability to communicate in English with confidence and better understanding of American business culture. By enhancing communication and cross-cultural sensitivity, this training has encouraged our members to contribute to our business more proactively and with increased efficiency and productivity across our organization. CCT coaching can cover not only English conversation, but also writing documents, presentation/negotiating skills, managing cultural differences, and building strong business relationships with American colleagues. Additionally, CCT’s flexible customization based on individual skills is a great strength of their program. I highly recommend this training!â€
Takashi Fukuoka, D.V.M., Ph.D.
“The one-on-one training that Communication Concepts Training, Inc. provided to me is nothing short of amazing. I am an established professional in the pharmaceutical industry, but I wanted to take my career to the next level. My Communication Concepts trainer helped me gain the communication and interpersonal skills to become a better leader. I am happy to say that my efforts have been recognized: I was recently promoted!â€
Jane Li, MD
"I work in a technical department which is largely Chinese. Through the one-on-one communication training provided by Communication Concepts, many of us have become more confident and effective in our business communication. Those who studied technical and business writing noticed improvement in their ability to organize and compose documents, even after only a couple of sessions. The training also helped us to reduce our accents, speak more grammatically, and present more successfully. Several native English speakers also took part in the coaching and successfully refined their business writing and presentation skills. Our manager commented that he definitely sees the improvements and considers the training to be money well spent."
Antonia Wang, Ph.D. Executive Director of Biostatistics and Data Management
"Malory was very effective at assessing many Asian co-workers for their actual ability to read and write English. She would always customize their lessons to build on their individual foundation. Malory's warm personality always galvanized a lasting friendship with her students."
Jon Norman, Ph.D. Pharmacology